Vanessa Fox had to catch a plane, so I decided to copy Tamar Weinberg’s coverage from the Search Engine Roundtable . It’s the fourth session of the second day of SMX Social Media and it’s all about Wikipedia. Click to continue reading…
I’m live blogging Search Marketing Expo Social Media. I see that Kim Krause Berg is also live blogging this session for Search Engine Roundtable , so now I feel all this competition with her. (Eric Lander at Search Engine Journal also live blogged it, as is aimClear Blog , so the competition is really heating up now.) We have coffee, breakfast, and wifi, so things are starting out really …
I’m back for more live blogging of SMX Social Media. This session is all about social bookmarking and tagging. You can categorize and share information using things like De.licio.us, StumbleUpon, and Technorati. This panel includes Guillaume Bouchard of NVI, Michael Gray of Atlas Web Services, and Neil Patel of ACS. Click to continue reading… …
ProtoCall One, the UK’s premier systems integration consultancy for the contact centre industry, has announced a major marketing initiative into the Business Intelligence (BI) market.
Stellar, a leading global call centre and business process outsourcing provider, today announced that that they have signed a call centre services agreement with a leading Australian share registry services provider.
StrongMail Systems, Inc., the leading provider of on-premise solutions for marketing and transactional email, today announced version 4.0 of its StrongMail Email Marketing Server.
CRM Design, offering a wide range of services and integrated solutions for customer service and Nemesysco, a leading provider of voice analysis technologies for the defense and civilian markets, announced today the launch of a new Contact Center Quality Management Solution, QUMS. This new solution, developed by CRM Design, is based on Nemesysco’s QA5 voice analysis technology for contact centers.
Email software solutions provider Message Systems announced today that it has partnered with Return Path to provide Message Systems Delivery Manager users with expanded opportunities to increase email deliverability through advanced reputation management best practices and technology.
Even with new doors opening to collaboration and communications using Web 2.0 technologies, today?s salespeople are still mired in processes from the past.
The launch of Google Universal Search (GUS) has dramatically changed the search landscape. It?s now become important to include videos, images, news articles and other content that search engines may want to crawl, and marketers must revamp both their SEO and SEM efforts in order to rule the Google search engine results pages (SERPs). Basically, marketers need to be as creative as possible when …