Corrective action tracking software tracks issues related to non conformances. This includes both corrective actions and preventative actions (CAPA). It is also used for root cause analysis with the ultimate goal of preventing future non conformances. The aim is to fully investigate quality issues and prevent re occurrence. The end result of using software for CAPA is often improved quality levels and increased customer satisfaction.
Utilizing a CAPA system will help to ensure FDA and ISO regulatory compliance. Corrective action software can help with this by documenting all aspects of the investigation. Reports produced by the system can then be analyzed and root causes can be determined. The software can help assign an owner to an individual concern and also enable the verification owner to verify whether the corrective action was effective.
The corrective action software should feature CAPA or 8D forms along with workflows which can be customized towards the needs of a particular organization. Uses can include corrective action requests, preventative action requests, corrective and preventative actions along with supplier corrective action requests.
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